Improve your Emotional Intelligence

You may be an intelligent and highly skilled executive but, without emotional intelligence, your leadership career is doomed to failure. According to Daniel Goleman, whose research popularised the term, emotional intelligence accounts for nearly 90% of what sets high performers apart from others with similar experience, knowledge and technical skills. Emotional intelligence is the ‘oil’ that smooths the inner workings of relationships, helping you successfully coach teams, manage stress, deliver feedback and

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