Dental Assistant, Vienna Austria

Job Overview

We are seeking a passionate and confident full-time Dental Surgery Assistant to provide exceptional service to our customers by helping them transform their smile.

Responsibilities include:

  • Deliver 5-star customer service experience to all our clients
  • Be a positive brand ambassador by explaining our product benefits and guiding customers through the whole process from consult to the perfect smile
  • Explain process and support customers through timelines and expectations
  • Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
  • Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
  • Help our customers select the best payment plan for their budget
  • Provide our customers with complimentary whitening and guide them through the “do’s and don’ts”
  • Work with your teammates to create a positive, high-energy atmosphere

Must-have criteria: 

  • 1 year of Dental Surgery Assistant experience required
  • Experience taking impressions or using digital intraoral scanning equipment
  • Sales and Customer Service experience, preferably in a retail setting
  • Proficient in English and knowledge in German is preferred
  • Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
  • Excited and passionate about transforming smiles and making a positive impact to our customer journey
  • Must have positive professional personality and a drive for success
  • Self-motivated and independent, but also open to learning
  • Proven success and ability to quickly adapt to new systems and software
  • Open-minded and optimistic as we continue grow, happy to share ideas and explore innovations
  • Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
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